GENERAL TRADING AGREEMENT
Ian Richard Gay T/A Ignite Design & Creative offers a professional freelance graphic design service and at all times will maintain a professional, prompt service for all clients to help them achieve their desired result in their project outcome. General project estimates allow for standard three rounds of amendments - any further amendments required over and above this may require re-estimating. At all times Ignite Design & Creative will communicate any concerns about projects going over estimated costs/timeframe.
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Time-frames will be estimated at the start of the project and any delay will be notified to the client accordingly. Projects are billed in quarter hour increments. Ignite Design & Creative will advise clients of any additional costs should they occur (ie purchase of stock imagery, fonts etc)
Clients agree to:
• Communicate all amendments clearly via email;
• Notify Ignite Design & Creative of time-frames and deadlines and to be realistic in expectations of delivery;
• Pay invoices promptly within 10 days of invoices being issued.
